FAQ
Product Information
1. What materials are your candles and wax melts made from?
All of my candles and wax melts are made with 100% soy wax, toxin-free fragrance oils, and clean-burning cotton wicks (for candles). This ensures a safe, eco-friendly product that you can feel good about using in your home.
2. Are your products safe for pets and children?
Yes! My products are made with non-toxic ingredients. However, always use them as intended and keep items like candles, melts, and diffusers out of reach of children and pets to prevent accidental ingestion or spills.
3. How long do your candles and wax melts typically last?
- Candles: Burn times vary, but a 7.2oz candle generally lasts between 30-40 hours when used properly.
- Wax Melts: Each 3.5oz squeeze melt pouch provides multiple uses, depending on the amount used per session and the desired scent strength.
4. What’s the difference between your hanging and vent car diffusers?
Hanging diffusers are stylish and can be hung from your rearview mirror or other areas in your car. Vent diffusers clip onto your air vents and work by distributing the scent as air flows through your car. Both are refillable and come in a variety of scents.
Usage Tips
5. How do I care for and use my car diffuser to get the best results?
- For hanging diffusers: Gently shake the bottle, then remove the stopper and let the fragrance soak into the wooden lid before hanging it in your car.
- For vent diffusers: Fill the diffuser with fragrance oil, attach it securely to your car vent, and let the airflow distribute the scent. Always avoid overfilling to prevent spills.
6. What’s the best way to clean out my wax warmer after using squeeze melts?
Since the wax doesn’t harden, the best methods are to soak up the leftover wax with a cotton ball, wipe it out with a paper towel, or use a silicone muffin tin to catch and easily clean out the wax. These methods ensure your warmer stays clean and ready for the next use.
7. How do I use your shower steamers, and how long do they last?
Place the shower steamer on the floor of your shower, away from the direct stream of water but close enough to activate with steam. Each steamer lasts up to three showers if kept out of heavy water flow.
Customization and Orders
8. Do you offer custom labels or personalized products?
Yes! I love working with customers to create personalized labels for candles and diffusers. Whether it's for a special event or a unique gift, feel free to reach out with your ideas!
9. Can I place a bulk order for events or gifts?
Absolutely! I offer bulk ordering options for events like weddings, corporate gifts, or special occasions. Contact me directly for pricing and customization options.
Sustainability
10. What eco-friendly practices does Charming Candle Co. follow?
I’m committed to sustainability by using natural, biodegradable ingredients like soy wax and non-toxic fragrance oils. My packaging includes biodegradable packing peanuts, recyclable boxes, and minimal waste materials. Additionally, my car diffusers are refillable, reducing single-use waste.